Shipping policy
ENSPIRE GOODIES
Shipping Policy
At Enspire Goodies, we aim to deliver your orders quickly, safely and efficiently. This Shipping Policy explains the terms related to shipping when you place an order through enspiregoodies.com.
|
1-2 days
to dispatch your order
|
5-7 days
typical delivery after dispatch
|
Free
shipping on most orders
|
1Order Processing & Dispatch
We aim to dispatch your order within 1-2 business days of purchase. Dispatch times may vary depending on product availability and order volume.
2Delivery Timeline
Once your order is dispatched, it is typically delivered within 5-7 business days. Delivery times can vary depending on your location, with remote areas sometimes taking longer, and on external logistics factors.
3Shipping Partners
We ship your orders through Delhivery, a trusted courier partner that delivers across India.
4Shipping Charges
We offer free shipping on most orders. In some cases, such as bulk orders or remote delivery zones, a nominal shipping fee may apply. If a shipping charge applies, it will be clearly shown at checkout before you pay.
5Cash on Delivery (COD)
Cash on Delivery is available on eligible pincodes. A small COD fee applies to COD orders, and it will be shown clearly at checkout before you place your order. You can also choose to pay online at checkout.
6Service Areas
We currently ship to most locations across India. If your pincode is serviceable, you will be able to place an order successfully at checkout. In the rare case that we are unable to deliver to your location after you order, we will let you know and refund you in full. We do not currently ship internationally.
7Order Tracking
Once your order is shipped, you will receive tracking details so you can follow the status of your shipment. If you haven't received them after your order was dispatched, please contact us.
8Delays
While we aim to deliver on time, delays can happen because of unforeseen circumstances such as weather conditions, strikes, local restrictions or courier partner issues. We appreciate your patience in such cases. If your order has not arrived within 10 business days of placing it, please contact us so we can investigate and resolve the issue.
9Incorrect Address & Undelivered Orders
Please make sure your address, pincode and phone number are correct when you order. If the courier can't reach you or the address is incorrect, the order may be delayed or returned to us. For prepaid orders returned to us, refunds are handled as described in our Refund Policy.
10Damaged or Lost Shipments
If your package arrives damaged, please follow the steps in our Refund Policy, including sharing an unboxing video and photos, within the time stated there. If your package is lost in transit, please contact us and we will work with our delivery partner to resolve it.
Whether the resolution is a refund or a replacement is decided entirely by Enspire Goodies.
Enspire Goodies reserves the right to update this policy at any time. Changes will be reflected on this page.